Quite often before people want to try a new establishment — restaurant, salon, among others — they tend to read the reviews of it. Google encourages users to post reviews of businesses on Maps, Search, and even YouTube, so that others can get an idea of how the place might be. A bad review can be bad news for a business and the ‘rating’ does fall considerably. A report by The New York Times reveals how scammers — mostly from India — give one-star reviews to businesses and then indulge in extortion to remove those reviews.
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How Google wants to stop the ‘one-star’ review scam from India
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Mantu Das
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